Customs

Custom orders require 12 -14 weeks for production. Communication regarding ring size will occur within 48hrs post-purchase. If ring size is known, kindly provide it in the 'notes section' during checkout.

There will be an image of a ready made ring, next to the stone you choose so you can see that is the ring design for that particular stone. Just remember, it won't be "exactly" the same. Different size stones, will look slightly different and everything is handmade so nothing will be "exactly" the same, but thats why you're here!!  

Pricing is for the full expense of a sterling silver ring, if you desire mixed metal or gold, kindly reach out for a quote. 

With all custom rings, there are  no returns, swapping of stones or refunds offered. Due to this policy it is extremely important that you go to a professional jewellery store and have your finger sized. If you receive your ring and it doesn't fit, (don't panic) re-sizing costs are $150 AUD and you have to cover the cost of shipping, so please make sure you are ordering the correct size. I'm more than happy to help with working out sizing. 

Frequently asked questions

How ling will it take for my order to arrive?

Once your order is placed, we process it within1-2 business days. From there, shipping times depend on your selected method. Standard shipping typically takes5-7 business days, while express delivery arrives in2-3 business days.

If you’re ordering internationally, please allow7-14 business days. You’ll receive a tracking number once your order is on its way!

How should I care for my jewellery to keep it looking its best?

As only solid metals are used for ASC pieces, they are safe to be worn in water and in the ocean. Once you are finished, rinse your pieces under fresh water to remove any salt residue.

Avoid wearing your handcrafted jewellery pieces during labour intensive activities e.g Gym or Sport.

Opals are very delicate compared to other gemstones. Please take care with any opal jewellery so it does not become scratched or damaged. They can scratch easily as they have similar hardness to glass. To clean use mild detergent in warm water and a soft toothbrush or cloth. Avoid bleach, chemical cleaners and ultrasonic cleaning machines.

Sterling Silver will eventually oxidise over time. This is a natural process. To minimise this, please store your jewellery out of sunlight and in a protective pouch or container. All TASC pieces are supplied with a polishing cloth and mini absorber to keep your item shiny and fresh.

Are the materials you use Hypoallergenic?

Yes! Our jewelry is designed for comfort and is made withhypoallergenic, nickel-free, and lead-freematerials.

Whether you’re wearing sterling silver or Solid Gold, you can feel confident knowing they are gentle on sensitive skin. If you have specific metal sensitivities, feel free to contact us—we’d be happy to recommend the best options for you!

Can I return or exchange my items if I'm not satisfied?

We want you to love your jewelry, and if you’re not completely satisfied, we’ve got you covered. You can return or exchange your item within 30 days of delivery, provided it’s in its original condition and packaging. However, personalized or custom-made pieces are final sale.

To start a return, visit our Returns Portal or reach out to our support team. Please note that return shipping costs may apply.