Are you looking for a new piece to add to your Jewelry Box?
Have you seen one of the Ash St Collective designs you love but just not in your size?
Look no further... Please complete the below enquiry form to begin the process of your next special personalized piece of Jewelry!
All submissions will be responded to within 24 to 72 hours via email. Please check your spam/junk folder.
Once your order is placed, we process it within1-2 business days. From there, shipping times depend on your selected method. Standard shipping typically takes5-7 business days, while express delivery arrives in2-3 business days.
If you’re ordering internationally, please allow7-14 business days. You’ll receive a tracking number once your order is on its way!
As only solid metals are used for ASC pieces, they are safe to be worn in water and in the ocean. Once you are finished, rinse your pieces under fresh water to remove any salt residue.
Avoid wearing your handcrafted jewellery pieces during labour intensive activities e.g Gym or Sport.
Opals are very delicate compared to other gemstones. Please take care with any opal jewellery so it does not become scratched or damaged. They can scratch easily as they have similar hardness to glass. To clean use mild detergent in warm water and a soft toothbrush or cloth. Avoid bleach, chemical cleaners and ultrasonic cleaning machines.
Sterling Silver will eventually oxidise over time. This is a natural process. To minimise this, please store your jewellery out of sunlight and in a protective pouch or container. All TASC pieces are supplied with a polishing cloth and mini absorber to keep your item shiny and fresh.
Yes! Our jewelry is designed for comfort and is made withhypoallergenic, nickel-free, and lead-freematerials.
Whether you’re wearing sterling silver or Solid Gold, you can feel confident knowing they are gentle on sensitive skin. If you have specific metal sensitivities, feel free to contact us—we’d be happy to recommend the best options for you!
We want you to love your jewelry, and if you’re not completely satisfied, we’ve got you covered. You can return or exchange your item within 30 days of delivery, provided it’s in its original condition and packaging. However, personalized or custom-made pieces are final sale.
To start a return, visit our Returns Portal or reach out to our support team. Please note that return shipping costs may apply.